Let us help you walk through our web site
 Where foot pain relief begins
 About Aerodyn Orthotics - We Care For Your Feet
 How can Custom Made Foot Products Help Me?
 Understanding foot biomechanics
 Glossary of orthotic foot terms
 Frequently Asked Questions
 Order here for custom made shoe inserts
 Contact us for specific problems such as sport injury
 Related Links

 

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Aerodyn Orthotics custom foot products are made in Australia
Aerodyn Orthotics - Custom Made Foot Care Products

Frequently Asked Questions

Some frequently asked questions about Aerodyn Orthotics.

Q. How much do Aerodyn orthotics cost?
A. The total cost of a pair or Aerodyn orthotics is $264.00(AUD). This is made up of two payments: $49.00(AUD) when you order an impression kit from us and $215.00(AUD) when you return the kit with your orthotic order. Sports covers on your orthotics cost an extra $40.00(AUD)

Q. Is postage and insurance included in the cost of my orthotics?
A. Yes ! The above costs are all inclusive. We pay the postage to you, you just need to post the impression kit back to us.

Q. How long will it take to get my Aerodyn orthotics?
A. As soon as we receive your order we send the impression kit. It usually takes 5 – 10 days to reach you depending on what part of the world you live in. When we receive your completed impressions, they are delivered to our laboratory and the inserts are manufactured and sent back to you within 5 working days. Five to ten days later you will receive your orthotics !

Q. How do I pay?
A. You can pay for your impression kit using a credit card over the internet OR
you can print our order form and fax your credit card details OR you can submit our order form and send a bank cheque or Australian draft via normal mail.

All details are explained on our order page HERE.

Q. Is credit card payment secure over the internet?
A. Yes. We provide a secure server. Our secure server uses a security certificate (SSL - secure socket level) which protects the information (credit card details) you send to us. The information is encrypted - you can tell when a page is secure in your browser by looking at the web address (URL) at the top of the window. The address will have 'https' instead of 'http'. Or look for a padlock usually found at the bottom left of the window.

Q. Where is Aerodyn Orthotics?
A. Aerodyn Orthotics is located in Adelaide, South Australia.

Our postal address is:
PO Box 21
NORTON SUMMIT
SOUTH AUSTRALIA 5136

Q. Does Aerodyn Orthotics supply orthotics to my city/country?
A. Absolutely ! We have been dealing on the internet since early 1998 and in that time have sent orthotics to over 10 different countries with no problems.

Q. Why Aerodyn orthotics and not prescribed orthotics from a Podiatrist, Pedorthist, or Orthotist?
A. Aerodyn orthotics are approximately half the cost of prescribed orthotics. There are also no visits involved meaning a cheaper and more convenient service. Aerodyn orthotics do have a consultant Podiatrist to advise on technical issues.

Q. Why not "over-the-counter" arch supports?
A. Aerodyn orthotics are made from impressions of your feet resulting in inserts the exact shape, size and arch height for your feet. They are made of an appropriate thickness for your body weight and foot type giving you just the right rigidity or flexibility for your problem. You can also choose from the two types and four colours of covering. Typical "off-the-shelf" inserts do not offer these advantages.

Q. Will they help my problem?
A. Below is a list of conditions helped by orthotics. These AND MANY OTHER foot, leg and back complaints can be relieved.

  • Lower back & hip pain
  • Knee pain
  • Shin Splints
  • Heel Pain (Heel Spur Syndrome)
  • Achilles Tendonitis
  • Bunions

and for many more go to this page.

Any other questions? Please email us.


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Last updated: 30 April 2003
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